The aim of this workshop is to introduce you to the GROW model for coaching, along with ideas, tools and resources to enable you to better coach your team at work.


Facilitator - Kathryn Jackson

Coaching for performance in the workplace has been identified as a key driver for developing and enhancing the performance of people, as a result of increased awareness of skills and capabilities and a greater sense of responsibility for using them in the workplace.

This workshop is based on the GROW coaching model, which is an internationally acclaimed model for structuring coach-like discussions at work. You will leave the workshop with new ideas for using coaching as a leadership tool and an understanding of when and how to apply a coaching model to your conversations at work.

It introduces a case study prior to the workshop, which is then used throughout the workshop in order to understand how the GROW model can be useful to drive accountability and self-sufficiency.

The workshop will contain materials for future reference including an eBook of coaching scenarios to support the most typical conversations that take place at work.

This workshop qualifies for NZTE's Capability Development Voucher Scheme.

Learning Outcomes

By the end of this workshop, you will be able to:

  • understand core coaching techniques including listening, questioning and measuring understanding
  • use the GROW model for planning and executing effective coaching conversations and to support some typical conversations you have at work
  • understand when coaching is appropriate (and when not to coach)
  • identify and overcome barriers to coaching at work
  • appreciate the effect that different learning styles can have on how we learn and grow
  • appreciate your own coaching skills and plan to develop them
  • understand the roles of formal and informal coaching conversations
  • use coaching strategies to improve performance on a day-to-day basis.


  • Benefits of coaching and overcoming barriers
  • The impact of learning styles
  • GROW as a framework for coaching at work
  • Identifying who to coach
  • The Coaching Plan as the tool for action and monitoring
  • Core coaching skills
  • Speed coaching
  • Case study review


  • "Great workshop! Coaching rocks!"
  • "Kathryn was an engaging presenter who brought the topic of coaching to life - well done!"
  • "Great fun and well run workshop."
  • "Great introduction to coaching."
  • "Wonderful and insightful workshop with a number of actions I can implement at work from tomorrow."
  • "Fantastic workshop. Superbly run. Kathryn is very knowledgeable and easily comprehensible about this subject. Well done."
  • "Fantastic workshop with easy to listen to presentation style by Kathryn. Thank you."
  • "This was an interesting and engaging workshop with great application to my work role. Kathryn is fantastic."
  • "My staff member reported that the course was outstanding."

Contact Us

PO Box 79142, Avonhead, Christchurch 8446
Unit 4, 41 Sir William Pickering Drive, Christchurch

0508 ODI ODI (0508 634 634) 03 943 2373

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