Description

In this interactive one-day workshop, Linzi will establish the skills required to be effective at performance appraisals and spend some time developing these skills through facilitator-led group discussion, individual and small group work, and using case studies that are organisationally specific.

As well as the above skills development, during the day Linzi will facilitate discussion with the participants in order to agree a future pathway for Performance Appraisals and establish consensus on how the system and conversations might ‘look’.

Learning Outcomes

By the end of this workshop your participants will be able to:

  • identify the skills required to be an effective leader within a performance management system
  • confidently demonstrate the skills required to manage the performance of your staff on a day-to-day basis and at formal review and planning meetings
  • recognise different communication styles and communicate more effectively as a result
  • develop the skills of providing on-going feedback (positive and developmental) for performance improvement
  • plan and execute effective conversations for performance improvement
  • engage in challenging conversations without damaging relationships
  • describe a way forward for an appropriate performance management system for doctors, including a description of the resources and templates appropriate to support the system.

Content

  • Large group facilitated discussion about the benefits and rationale for performance appraisal and the consequences of not having a system
  • Smaller group discussions to agree the overall strategy for performance management, appraisal and development
  • Small group activities to establish the skills for effective performance conversations
  • Interactive activities to enhance the existing skills (eg rapport building, effective questioning, active listening, non-verbal communication, empathy, giving positive and developmental feedback, and having challenging conversations)
  • Using pre-prepared case studies (and working in triads), investigate and agree on approaches to various performance management and development situations
  • Facilitated discussion and agreement of a performance management and development pathway and any associated resources and timeframes - referencing the existing resources available
  • The common pitfalls of Performance Management Systems
  • A summary of the agreed actions from the day and next steps

Contact Us

PO Box 79142, Avonhead, Christchurch 8446
Unit 4, 41 Sir William Pickering Drive, Christchurch

0508 ODI ODI (0508 634 634) 03 943 2373
info@odi.org.nz

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